reimbursement

Providing tools and resources to support providers in securing reimbursement is what we’re committed to doing at Axogen. Here’s some of what you need to know.

experienced coding assistance

To assist your office or facility, Axogen provides experienced coding assistance and Coverage Access Services through our consulting partner, Musculoskeletal Clinical Regulatory Advisers, LLC (MCRA).

The staff at MCRA is experienced in working with Utilization Review Accreditation Commission Standards and Patient Protection and Affordable Care Act Criteria. They are available in real time to assist with:

  • Answering questions related to CPT and ICD-10 codes
  • Claim submission guidance
  • Benefits verification
  • Pre-authorization and pre-determination requests
  • Pre-authorization denial appeals

Professional coders are available Monday through Friday from 8:30 a.m. until 7:00 p.m. EST.

reach out by phone

Our dedicated Avance® Nerve Graft–Axogen Call Center phone number is
1-800-361-2245.

reach out by email

Please email the Support Call Center at
axogen@mcra.com.

Reimbursement reference materials

avance® nerve graft reimbursement guide

learn more

axoguard nerve connector® reimbursement guide

learn more

breast neurotization reimbursement guide

learn more

neuroma & post-amputation reimbursement guide

learn more

neuroplasty & tendon reimbursement guide

learn more

oral maxillofacial/ head & neck reimbursement guide

learn more

outpatient facilities reimbursement rates update

learn more

connect with a nerve rep

There’s only a short form between you and our nerve product team who can help you get more information about our nerve repair solutions.

Disclaimer: The information is for educational purposes only and should not be construed as authoritative. The information is current as of January 2024 and is based upon publicly available source information. Codes and values are subject to frequent change without notice. The entity billing Medicare and/or third- party payors is solely responsible for the accuracy of the codes assigned to the services or items in the medical record. When making coding decisions, we encourage you to seek input from the AMA, relevant medical societies, CMS, your local Medicare Administrative Contractor and other health plans to which you submit claims. Items and services that are billed to payors must be medically necessary and supported by appropriate documentation. It is important to remember that while a code may exist describing certain procedures and/or technologies, it does not guarantee payment by the payors.