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| Teamwork |
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- Consistently looks for ways to support all team members' success.
- Puts the whole team's / company's priorities ahead of individual priorities.
- Involves team members appropriately in decision-making and information sharing.
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| Passion |
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- Willing to stand up for his / her beliefs and point of view.
- Consistently recognizes and focuses on the importance of the work we do, despite
uncertainties and risk.
- Is optimistic and encouraging in words and actions.
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| Drive to Results |
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- Consistently anticipates and finds ways to overcome obstacles to achieving goals.
- Holds himself / herself accountable for taking tasks all the way to completion.
- Can clearly communicate important company goals and what he / she needs to do in
order to accomplish them.
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| Customer Focus |
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- Considers the impact on the customer in every decision.
- Holds himself / herself to high standards of excellence to serve the customer.
- Is seen by the customer as highly responsive in every interaction.
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| Respect |
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- Demonstrates consideration for others' ideas and contributions.
- Engages in passionate debate around issues in a positive and constructive way with
appropriate language.
- Communicates truthfully, completely and directly with the person or people involved.
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